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Title
Text copied to clipboard!Freight Forwarder
Description
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We are looking for a highly organized and detail-oriented Freight Forwarder to join our dynamic team. The ideal candidate will be responsible for coordinating and managing the transportation of goods from one location to another, ensuring that shipments are delivered on time and in perfect condition. This role requires a deep understanding of logistics, supply chain management, and international trade regulations. The Freight Forwarder will work closely with clients, carriers, and customs officials to streamline the shipping process and resolve any issues that may arise. Key responsibilities include negotiating freight rates, preparing shipping documents, tracking shipments, and providing exceptional customer service. The successful candidate will have excellent communication skills, the ability to multitask, and a proactive approach to problem-solving. This is a critical role that supports the efficient movement of goods, contributing to the overall success of our business operations. If you have a passion for logistics and a keen eye for detail, we encourage you to apply for this exciting opportunity.
Responsibilities
Text copied to clipboard!- Coordinate and manage the transportation of goods globally.
- Negotiate freight rates with carriers and service providers.
- Prepare and process shipping documents, including bills of lading and customs declarations.
- Track and monitor shipments to ensure timely delivery.
- Communicate with clients, carriers, and customs officials to resolve any issues.
- Ensure compliance with international trade regulations and customs requirements.
- Provide exceptional customer service and support to clients.
- Maintain accurate records of shipments and transactions.
- Analyze and optimize shipping routes and methods to reduce costs.
- Collaborate with other departments to ensure seamless logistics operations.
- Handle any discrepancies or damages in shipments promptly.
- Prepare reports and provide updates on shipment status to clients and management.
- Manage and update logistics software and databases.
- Coordinate with warehouses for storage and distribution of goods.
- Ensure proper packaging and labeling of goods for shipment.
Requirements
Text copied to clipboard!- Bachelor's degree in Logistics, Supply Chain Management, or a related field.
- Minimum of 3 years of experience in freight forwarding or logistics.
- Strong understanding of international trade regulations and customs procedures.
- Excellent negotiation and communication skills.
- Proficiency in logistics software and Microsoft Office Suite.
- Ability to multitask and manage multiple shipments simultaneously.
- Detail-oriented with strong organizational skills.
- Proactive problem-solving abilities.
- Ability to work under pressure and meet tight deadlines.
- Strong customer service skills.
- Knowledge of various modes of transportation (air, sea, land).
- Experience with import/export documentation.
- Ability to work independently and as part of a team.
- Fluency in English; additional languages are a plus.
- Willingness to work flexible hours, including evenings and weekends if necessary.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with international freight forwarding?
- How do you ensure compliance with international trade regulations?
- What strategies do you use to negotiate freight rates?
- How do you handle discrepancies or damages in shipments?
- Can you provide an example of a time when you resolved a logistics issue?
- What logistics software are you proficient in?
- How do you prioritize and manage multiple shipments simultaneously?
- What steps do you take to provide exceptional customer service?
- How do you stay updated on changes in customs regulations?
- Can you describe your experience with import/export documentation?
